This is the installation guide that I used. I will attach my Nuance v9.0ASR/v5.0TTS config. We have 12 ASR/TTS licenses and have configured this w/in the Nuance Licensing Manager server. The "Default TTS Provider" to Nuance Vocalizer 5.0 w/in the UCCX System Parameters page. I am however unsure of whether or not the Nuance speech server is required never needed it on our Nuance v8.5 and v4.0 TTS server. I have followed the Nuance instructions for the Licensing server, the Recognizer, and the Vocalizer setup/configuration and it appears that it is working properly. So that being said, I believe that we have our UCCX v8.5 system setup correctly however I am unsure of whether or not the Nuance v9.0 ASR and v5.0 TTS is setup correctly. Applications send text to Vocalizer and it determines whether to use pre-recorded prompts, dynamically generated speech, or a combination of the two. I actually have setup/configured the UCCX v8.5(1) system to point at our Nuance Recognizer v8.5 and Vocalizer v4.0 server and it is registered and working properly over port 554 however when I try to setup the connection to our new Nuance Recognizer v9.0 and Vocalizer v5.0 server it is unreachable and is never able to connect to this server. With Nuance Vocalizer 7, it’s possible to generate a custom voice, trained on your use cases and dialogues, that speaks your language as if they are a live agent.
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